This depends on the complexity of your quote request. The vast majority of our estimates are done within 24 hours.
Estimates expire after 30 days. The estimate will be available on our website for that period of time and it will be removed after it expires. After that period we'll have to re-do the estimate.
Once your estimate is complete, you will receive a link to the web page with your estimate. After you have finished reviewing the estimate, please add it to your shopping cart, upload your files and proceed to checkout.
Please select "Quotes" from "My Account" menu to check the status of your quote request.
Yes, you can. However, we will respond much faster if you fill out the custom quote form. This form contains all the information we need to complete the estimate. If you send us an email, there is a chance that you might forget a piece of information that is necessary to complete the estimate.
Offset printing, also known as offset lithography, is a common printing technique where the inked image is transferred from a printing plate to a rubber blanket, then finally to the printing surface. This method is best for large runs and provides accurate color reproduction resulting in a clean and professional product.
Digital printing is a printing process that involves toner sitting on top of the piece of paper instead of being absorbed by it. The printing process uses toner in a combined mix of Cyan, Magenta, Yellow, and Black dots to create the image.
The quality difference can vary from almost negligible to significant. Most photographs and text will reproduce well on our high-end digital press. However, if a job has large solid areas of color, offset printing will achieve much better print quality. Although we print on the best digital presses available on the market, we cannot guarantee offset-quality printing on all short run jobs.
Offset presses print great on any type of paper.
We recommend choosing a paper with a smooth surface.
Digital printing is more eco-friendly because it uses dry ink or toner, which doesn't emit any VOCs. Also, this printing method produces much less paper waste then offset, because the set-up time is shorter.
We recommend that you use offset printing if:
We recommend that you use digital printing if:
Yes, if you order one. We can provide you with a soft proof or hard proof for color critical jobs. The soft proof will be sent via email.
Yes, we can with offset printing methods.
We need a 1-up, press-ready PDF file with crop marks and bleed. Please see the "Preparing PDF Files" section of this web page for information about creating press-ready PDFs.
Crop marks are printed or drawn lines indicating where the paper should be cut to produce the correct page size.
No. Any desktop publishing software can create crop marks automatically when you export your file into a PDF. In this case, you have to make sure that the trim size is the same as your document size. For example, if the final trimmed size of your business card is 3.5" x 2" then your document size must be the same.
No. All files are imposed automatically by our workflow. If you submit the imposed file yourself, chances are that we will have to break it apart and re-impose it.
If any element on your document layout makes contact with the document border you will have to use bleed. The trick is to place the element so that it goes over the border where the document will be cropped after printing.
The term bleed is used for all objects overlapping the border of your document.
It depends on the printing method. If you're not sure, please ask us, but generally, all artwork should be CMYK prior to sending your files to us. Some RGB colors do not convert well to CMYK, and a color shift will occur.
We recommend that all images be saved at 300 dpi.
No. For your security, we don't keep any credit card information on file.
Yes. Our secure checkout system uses the latest secure server technology. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times.
Absolutely not. We keep all customer information internal. Occasionally, you may receive offers and announcements from Ace Printing, Inc. via e-mail. You may unsubscribe from these messages at any time.
Our site should work with all browsers, however, we recommend the latest version of Microsoft Edge, or Google Chrome for Windows and Firefox for Mac.